Residents have raised serious concerns about the management of this building since the departure of the previous property manager in summer 2023. Complaints include the excessive use of construction companies, changing preferred vendors, and a decrease in internal work despite having engineers on staff. The management is also accused of poor communication, with rude staff and valet attendants who do not speak English. Additionally, residents have reported issues with the parking garage, citing damage to vehicles, with one resident mentioning their Corvette was affected during their two-year rental period.
Read below for detailed complaints.
COMPLETE WASTE OF MONEY. Roaches /RATS everywhere – main entrance, the hallway, on the walls, inside the kitchen cabinets, bedrooms, closets, bathrooms, even on top of my couch and on the stove (alive). Disgusting. Trash chutes are ALWAYS full. Constant smell of trash in the halls and elevators never work . Pazos-Robaina Association Management doesn’t do anything THEY ARE CORRUPT AND TAKE YOUR MONEY . Might as well flush my money down the toilet
Si pudiera darle 0 estrellas, lo haría. Hay una plaga de cucarachas. Encontrará cucarachas en todas partes: el baño, la cocina (dentro del armario de los cubiertos), su dormitorio (encontré una en mi cama). No pierda su tiempo y dinero como lo hice yo